Please read these Terms of Service carefully. By creating a Rally Text account or using the service, you agree to be bound by these terms. If you are using Rally Text on behalf of an organization, you represent that you have authority to bind that organization.
These Terms of Service ("Terms") are a legally binding agreement between you ("you," "your," "User") and Frequency 42 LLC ("Rally Text," "we," "us," "our") governing your use of the Rally Text SMS communication platform and related web services (collectively, the "Service").
By accessing or using the Service you confirm that you are at least 18 years old, that you have read and understood these Terms, and that you agree to be bound by them together with our Privacy Policy.
Rally Text provides SMS-based team communication tools for youth sports organizations, including:
The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue features at any time with reasonable notice.
You must be at least 18 years old and have the legal authority to enter into contracts to create a Rally Text account. If you are registering on behalf of a nonprofit, club, or league, you represent that you have authority to bind that organization to these Terms.
You agree to provide accurate, complete, and current information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
Each Rally Text team is associated with one primary phone number and one subscription. Multiple coaches may be added to a single team — you do not need separate accounts per coach.
Rally Text offers plans chosen by monthly message volume, not roster size. Every plan includes unlimited contacts, a dedicated local number, and the full feature set — Absence Tracker, Calendar & Reminders, Practice Summaries, File Attachments, and Group Thread. There are no separate feature add-ons to purchase.
Season Plans (annual only) are also available on the Team, Team Plus, and Organization tiers — full plan credits for a 6-month season chosen by the customer, dropping to a reduced off-season allowance for the other 6 months while the dedicated number stays active.
Non-expiring one-time credit packs (1,000/$30, 5,000/$150, 10,000/$300) are available for occasional spikes and seasonal events; they roll over with no routine expiration and are consumed before overage. Current pricing is displayed at rallytext.app/pricing.
Monthly plans are billed on a recurring monthly basis beginning on the date of purchase. Annual plans are billed once per year and renew automatically. Both billing cycles can be cancelled at any time from the Stripe Customer Portal.
Every paid plan includes a dedicated local phone number assigned exclusively to your team — no other teams share it. The following terms govern that number:
Each plan includes a monthly credit allowance (2,000 on Team; 4,000 on Team Plus; 8,000 on Organization). Credits above the allowance are billed at $0.04 per credit, automatically at month end. We send an email warning when your team reaches 80% of its monthly allowance. Non-expiring one-time credit packs cover one-off busy months; upgrading to a higher plan is recommended for consistently high-volume groups. See the fair-use policy for details.
All payments are processed by Stripe. By providing a payment method you authorize Rally Text to charge the applicable fees on the billing schedule you selected. Prices are in USD. Applicable taxes may be added.
3-day free trial. New paid plans include a 3-day free trial. A valid credit or debit card is collected at signup through Stripe. No charge is applied during the trial; on day 4 your selected plan is auto-charged. You may cancel from your dashboard at any time during the trial to avoid the charge.
Org / league accounts skip the per-team trial-and-card flow. Two modes are available at signup:
Refund exceptions are evaluated case by case and, if approved, are typically processed within 5–10 business days.
You agree to use Rally Text only for lawful, legitimate team communication purposes. You must not:
Violation of these rules may result in immediate suspension or termination of your account without refund.
Rally Text operates as a registered Application-to-Person (A2P) messaging service under the CTIA and mobile carrier 10DLC framework. By using Rally Text you agree to operate within the guidelines of this framework, including:
You are responsible for ensuring that all team members, parents, and guardians have knowingly joined your Rally Text team. Rally Text provides the verification flow, but you are responsible for ensuring only appropriate individuals are invited and added to your team roster.
Any recipient may reply STOP at any time to stop receiving messages from your team. You must not attempt to re-add or re-message any individual who has replied STOP, except after they have affirmatively replied START.
You are solely responsible for the content of messages you send through Rally Text. Rally Text is a conduit and is not responsible for the content of user-generated messages, except where the platform automatically adds required compliance text.
Every plan includes a generous monthly message allowance — the limits below only apply to teams sending very high volumes. Most teams will never hit them.
| Plan | Included messages/mo | Best for |
|---|---|---|
| Team ($29/mo) | 2,000 credits | Standard team account, unlimited contacts |
| Team Plus ($59/mo) | 4,000 credits | Higher message volume, unlimited contacts |
| Organization ($119/mo) | 8,000 credits | Multi-team controls + priority support, unlimited contacts |
| 1,000-credit pack ($30 one-time) | +1,000 credits, non-expiring | Occasional spikes and seasonal events |
| 5,000-credit pack ($150 one-time) | +5,000 credits, non-expiring | Seasonal peaks and MMS-heavy sends |
| 10,000-credit pack ($300 one-time) | +10,000 credits, non-expiring | Large events and future RCS capacity |
Each outbound SMS segment sent to one recipient counts as one message. Inbound replies from team members also count. A single broadcast to 90 contacts = 90 messages. Carrier-required opt-out confirmations (STOP replies) do not count.
Your current month message count is visible in your dashboard. Rally Text resets the counter on the 1st of each calendar month. You will receive an email alert when your team reaches 80% of the monthly allowance, with options to add capacity before charges apply.
If your team exceeds its monthly credit allowance, overage credits are charged at $0.04 per credit and billed automatically at the start of the following month via Stripe. Overage charges are non-refundable unless caused by a platform error.
Groups with high message volume or daily business communication should upgrade to Team Plus ($59/mo, 4,000 credits) or Organization ($119/mo, 8,000 credits). Plan changes are available from your dashboard Settings.
If your group regularly approaches its limit, the most cost-effective option is a non-expiring one-time credit pack (1,000/$30, 5,000/$150, 10,000/$300) or upgrading to a higher plan tier. Per-credit overage at $0.04 each adds up quickly — a plan upgrade or credit pack is significantly cheaper at high volume. You will always receive a warning before any overage charges are incurred.
Rally Text is designed for youth sports teams and includes built-in Safe Sport protections. You acknowledge and agree to the following:
Rally Text uses automated content moderation to help protect athletes, families, and coaches from harmful communications on the platform.
RallyText's automated moderation system scans inbound messages for content that may violate these Terms or Safe Sport standards, including:
When a message is flagged:
You agree not to use Rally Text to send content that would be flagged by these systems. Repeated violations, or any single severe violation (threats, sexual content involving minors), will result in immediate permanent termination of the account without refund.
Rally Text's compliance features supplement, but do not replace, your organization's Safe Sport training, policies, and mandatory reporting obligations.
The Rally Text platform, including its software, design, trademarks, logos, and documentation, is owned by Frequency 42 LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from Rally Text's materials without our written permission.
You retain ownership of the messages and content you send through Rally Text. By using the Service you grant Rally Text a limited, non-exclusive license to store, process, and transmit your content solely as necessary to provide the Service. We do not claim ownership of your messages.
If you provide feedback or suggestions about Rally Text, you grant us the right to use that feedback without restriction or compensation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Rally Text does not warrant that:
SMS delivery is subject to mobile carrier availability, signal conditions, and carrier policies. Rally Text is not responsible for messages delayed or undelivered due to carrier issues.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RALLY TEXT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
IN NO EVENT SHALL RALLY TEXT'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID RALLY TEXT IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Frequency 42 LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may cancel your Rally Text subscription at any time from the dashboard or by emailing [email protected]. Cancellation stops future billing. Refunds follow the Refund Policy above.
Before you cancel — our support team is available 24/7. If you're running into a problem, have a question, or just need help getting set up, please reach out to us at [email protected] before cancelling. We'd love the chance to help resolve any issues first. Most problems can be fixed in minutes.
We reserve the right to suspend or terminate your account immediately if we determine, in our sole discretion, that you have violated these Terms, including the Acceptable Use Policy or Safe Sport requirements. We will provide notice where reasonably practicable. Termination for cause does not entitle you to a refund.
Upon termination, your access to the Service and your team's data will end. We will retain your data for 30 days following termination, after which it will be deleted except where retention is required by law. You may request a CSV export of your attendance records from the dashboard at any time before your account is closed; for other data export requests, contact us at [email protected].
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Marquette County, Michigan, and you consent to personal jurisdiction in those courts.
Before initiating formal legal proceedings, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
We may update these Terms from time to time. We will notify you of material changes by sending an email to the address on your account at least 14 days before the changes take effect. The updated Terms will also be posted at this URL.
Continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you disagree with the updated Terms, you may cancel your account before the effective date.
Our support team is available 24/7. Whether you have a question, need help getting set up, or want to resolve an issue before cancelling — we are always here. Most issues are resolved same-day.
Questions about these Terms, billing, or your account? Contact us:
We respond to all inquiries within 24 hours and aim to resolve most issues same-day. For urgent safety matters, email [email protected] directly.
These Terms of Service, together with the Privacy Policy, constitute the entire agreement between you and Frequency 42 LLC regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.